For agencies
Keep agency invoice follow-ups consistent across clients
Add each unpaid invoice once. PixelDock Chase runs a reminder schedule for every client independently, so none of them depend on someone remembering to chase it.
No card required
The agency follow-up problem
Follow-up gets inconsistent once you're tracking more than a few invoices
Several invoices, several due dates
Once you have more than a couple of clients open at once, each invoice has its own due date and its own follow-up timing to track.
Follow-up loses out to delivery work
Client work is the priority, so chasing an older invoice is the first thing that gets pushed to "later" — and later keeps moving.
Reminder timing gets inconsistent
Without a fixed schedule, one client gets chased quickly and another gets forgotten for weeks, purely based on who happened to come up.
Writing the same reminder repeatedly is real admin time
Drafting a follow-up email for each open invoice, across every client, adds up to genuine time that has nothing to do with billable work.
How it works
Every client invoice runs its own schedule
- 1
Add the client and the invoice
Client name, email, amount, currency and due date, for each invoice you want followed up on.
- 2
Review the reminder schedule
See exactly what will be sent and when, for every open invoice, before anything goes out.
- 3
PixelDock Chase sends the reminders
Each invoice follows its own schedule automatically, moving from friendly to firm as it ages.
- 4
Pause or mark paid, per invoice
Pause reminders for a client mid-conversation, or mark an invoice paid the moment it settles — the sequence stops immediately.
An illustrative example
What it looks like with several clients open at once
Illustrative example, not a real customer — showing how the same pattern applies across multiple invoices.
A small design agency has three client invoices open at the same time, each with a different due date. They add all three to PixelDock Chase and switch automation on for each. Every invoice follows its own schedule from there — a friendly reminder ahead of its due date, then firmer ones if it stays unpaid — without the team having to remember which client is due for a follow-up this week. As each client pays, the agency marks that invoice paid and its reminders stop.
The reminder schedule
What actually goes out, and when
This is the default sequence every invoice follows, run independently per invoice. Shown here as an example.
Friendly reminder
3 days before due
SentPayment due today
Due date
Due to sendProfessional overdue reminder
3 days after due
ScheduledFirm reminder
7 days after due
ScheduledFinal reminder
14 days after due
Scheduled
Benefits
What changes once every invoice follows its own schedule
- Keep follow-up consistent across every client invoice
- Reduce the time spent writing repetitive reminder emails
- See which reminder is scheduled next, for any client
- Pause reminders when circumstances change with a client
- Stop reminders automatically once an invoice is paid
- Keep payment follow-up separate from client delivery work
Client relationships
Consistent follow-up, without repeatedly writing it yourself
Agencies depend on ongoing client relationships, so follow-up needs to stay professional and predictable rather than ad hoc. PixelDock Chase sends the same measured reminders on the same schedule for every client — friendly at first, firmer only if an invoice stays unpaid — while the agency stays in control: review any reminder in advance, pause a client's sequence, or stop it the moment they pay.
How payment works
PixelDock Chase sends the reminders. Your clients still pay you directly.
PixelDock Chase never handles the money. Each client pays the agency directly, using whatever method the agency already invoices with. PixelDock Chase does not collect, hold or transfer any client payment — it only sends the reminder emails.
Who this is for
Built for small teams juggling more than one client invoice
Creative agencies, marketing agencies, development agencies, consulting agencies and other small service teams who invoice several clients directly and need follow-up to stay consistent across all of them, without a dedicated finance team to run it.
FAQ
Questions agencies ask before starting
- How do automated invoice reminders help agencies specifically?
- Agencies usually have several client invoices open at once, each needing its own follow-up timing. PixelDock Chase keeps every invoice's reminder schedule running on its own, so none of them depend on someone remembering to chase it.
- Can PixelDock Chase handle multiple client invoices at once?
- Yes. Every invoice you add gets its own independent reminder sequence, and the dashboard shows what is outstanding, overdue and due soon across all of them.
- Can reminders be paused for just one client invoice?
- Yes. Pausing automation only affects that invoice — every other client's reminder schedule keeps running as normal.
- Does PixelDock Chase collect payments from our clients?
- No. PixelDock Chase only sends the reminder emails. Your client pays the agency directly, the same way they already do — the money never passes through PixelDock Chase.
- Do reminders stop once an invoice is paid?
- Yes. Marking an invoice paid stops every remaining reminder for it immediately.
Draft a one-off message with the free reminder email generator or learn how automated payment reminders work
Put your oldest unpaid invoice on autopilot
Add it once, review the schedule, and let PixelDock Chase send the reminders.
Chase My First Invoice FreeNo card required